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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kirk Jessee

August 27, 2026

5  out of  5
rating by Kirk Jessee
"We have been clients with Todd for many years and have always been satisfied. We gave auto insurance and home owners insurance."
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Joanna Nelson

August 26, 2026

5  out of  5
rating by Joanna Nelson
"Todd and his office staff are the best. They're efficient, helpful, and responsive. We are very grateful for their help in navigating a claim, and we highly recommend them."
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Cash Nichols

August 17, 2026

5  out of  5
rating by Cash Nichols
"State Farm insurance through Todd Bauman has been has been excellent. They are extremely helpful, very thorough, very honest, and NO nonsense on any part of their interactions. I would highly recommend them to friends or family."
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Chandra Curtis

August 13, 2026

5  out of  5
rating by Chandra Curtis
"I called late on Wednesday and need a policy for a wedding venue. This was accomplished in less than 24 hours. I have never had service like this thru any other insurance company. Thank you Cheryl!"
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Sue Denman

August 7, 2026

5  out of  5
rating by Sue Denman
"Excellent insurance agency. The staff is knowledgeable, efficient and always ready to help. Highly recommended!!"
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Robert Eskildsen

August 4, 2026

4  out of  5
rating by Robert Eskildsen
"Although not a fan of insurance, Cheryl in Todd Bauman's office is extremely helpful and knowledgeable. Great to work with. Cost is what it is at State Farm, but you know what to expect. We have tried diffrent insurances but always go back to State Farm. Cheryl has worked to get us the best rates and we appreciate that."
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John Beaunaux

July 20, 2026

5  out of  5
rating by John Beaunaux
"I have been with them forever. Always been the greatest help and the most friendly ever. No complaints"
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Perry Camp

July 2, 2026

5  out of  5
rating by Perry Camp
"They always recognize us from our voice and promptly manage our concerns. We have recently consolidated our home and auto policies and they made it happen smoothly."
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John Butenhoff

June 13, 2026

5  out of  5
rating by John Butenhoff
"We have used State Farm Insurance for most of our lives. Todd and his staff have been very helpful and reliable when needed. Todd has also been an advocate for lower Insurance premiums that our Washington State has screwed with and made more expensive. Always reliable State Farm!"
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Becky Thomas

June 10, 2026

5  out of  5
rating by Becky Thomas
"We have had State Farm Insurance in every place we have lived. Excellent service, prompt response time and fair premium costs."
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Heidi Cramer

June 2, 2026

5  out of  5
rating by Heidi Cramer
"Wonderful service!"
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Rebecca Sheridan

May 28, 2026

5  out of  5
rating by Rebecca Sheridan
"Our family has been with State Farm for over 20 years across multiple generations, and we truly couldn’t ask for a better agent. No matter how small the request is, they are always available, respond immediately, and make everything so easy. It’s rare to find that kind of personal care and reliability these days. They genuinely make you feel like more than just a customer — it’s like having a trusted neighbor you can always count on. Highly recommend to anyone looking for an insurance agent who truly cares!"
We responded:
"Thank you for such a nice review!!! Todd"
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Zak Lott

May 28, 2026

5  out of  5
rating by Zak Lott
"Great team and great people, these guys have always been helpful and personable!"
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Richard Wernette

May 17, 2026

5  out of  5
rating by Richard Wernette
"I have been very pleased with the service and pricing."
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Marty Gehrke

May 16, 2026

5  out of  5
rating by Marty Gehrke
"Very happy with quote and how quickly they got back with me.
Looks like they are going to get all if my insurance"
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Thomas Cummings

May 13, 2026

5  out of  5
rating by Thomas Cummings
"Professional and competent, spent time to explain the process was very helpful."
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simps

May 7, 2026

5  out of  5
rating by simps
"Great customer service"
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Gina Fulton

April 27, 2026

5  out of  5
rating by Gina Fulton
"Very poffessional with quick quote very reasonabe pric e with solid company well establised in walla walla"
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Chris Blackman

April 22, 2026

5  out of  5
rating by Chris Blackman
"We are very pleased with Statefarm. We have multiple policies from car to home; and just added life insurance. Their rates are better and the customer service is excellent."
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Cecil Ash

April 16, 2026

5  out of  5
rating by Cecil Ash
"very nice helpful staff that have been with Todd for some time: Thank you, Cheryl and Hope (and Todd is good too :)"
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Clint Bidwell

April 14, 2026

5  out of  5
rating by Clint Bidwell
"I've worked with Todd and Hope, and both have been incredibly helpful, knowledgeable, and kind. I’ve had a very positive experience with this office and would definitely recommend them."
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Brad Holden

April 5, 2026

5  out of  5
rating by Brad Holden
"Todd and Cheryl are great. They are quick to respond to my requests or inquiries. I would recommend them to anyone who needs insurance."
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Hilda Rea

March 31, 2026

5  out of  5
rating by Hilda Rea
"I’ve stayed with Todd’s office because of the personal attention, fair rates, and dependable insurance. Even though insurance costs are rising, I still feel a strong sense of loyalty to my agent. Cheryl has also been wonderful to work with."
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Lanny Knopf

March 31, 2026

5  out of  5
rating by Lanny Knopf
"Could not have been treated better. Very happy with my inter action with Cheryl Van Dyke. She was very thorough and specific to make sure I got the coverages I needed. I am very impressed and pleased"
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Jacob Butenhoff

March 30, 2026

5  out of  5
rating by Jacob Butenhoff
"Todd and team are great to work with. My family and I have been receiving coverage from State Farm and Todd specifically for decades. What I have learned throughout our partnership is that they are always quick to return calls or present information & when something inevitably doesn’t go as planned, they will make it right. It’s very clear to me that they stand by their work. I’m grateful that we have them serving the community that I love."